Terms and Conditions

Our Terms

Cancellation and No Show Guest/s

  • Cancellation & No Show Guest may cancel up to 7 days before reservation check in date to receive full refund.
  • If guest cancels within 7 days of check in date they will not be refunded.
  • Upon check in reservation total is not refundable.
  • Rate is non refundable in the case that the guest must checkout early for personal reasons.

Security Deposit

  • Guest must provide credit card that will be authorized for $150 per room as a security deposit incase of incidentals.
  • The security deposit will be voided day of guest checkout as long as there are no damages to the room.

Smoking in Rooms

  • All of our rooms are non smoking. Any guests who smokes in the room will not be refunded their $150 security deposit.

Pets

  • We do not allow pets.

Check In

  • Check in is via a smart lock on your door. Check in starts at 4pm and is anytime post.

Parking

  • Parking is free but may be limited.
  • Guests are required to display their parking passes in their cars. If not displayed the guest faces a risk to be towed at their own expense.
  • The property is not responsible for fees associated with guests being towed.

Health and Safety

  • Guests who are found to be excessively loud, disturbing other guests or staff, or violent towards guests or staff will be removed from the property and will not be given a refund.
  • We reserve the right to refuse service.

Dispute Resolution / Problems / Refund Requests / Inquiring

A Memorable Experience

From the moment you book and check-in with 300 Tenth to the time you check-out, we endeavor to make your stay with us enjoyable and memorable. Our friendly staff ensure that you taken care of and are always available to help you if you need them.

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